Refund Policy

7-Day Subscription Guarantee

For standard yearly catalog subscriptions, we offer a 7-day money-back cancellation window. If you decide that our tools do not fit your needs within 7 days of payment, you can request a full refund.

After 7 Days

After the 7-day period, our standard refund policy applies:

• No refunds for subscription fees after 7 days
• Annual subscriptions are non-refundable but transferable
• You may transfer your subscription to another artist
• Upgrade fees are prorated and non-refundable

Refund Exclusions

The following categories are strictly excluded from refunds:

• Subscription fees once the initial 7-day period has elapsed.
• Songs or albums that have already been distributed/delivered to streaming platforms (DSPs).
• Content ID fingerprinting or copyright monitoring requests that have been completed.
• Custom promotional services or priority support add-ons already rendered.
• Enterprise label contract set-up fees.
• Third-party bank transaction or gateway processing fees.

Transfer Policy

If you want to switch accounts or transfer your subscription:

• Contact our support team via WhatsApp or email
• Provide details of both accounts (old and new)
• Transfers are processed within 3-5 business days
• No additional fees for account transfers
• All data and statistics transfer with the account

Refund Processing & Timeline

Once a refund is approved by our compliance team:

• Refunds will be processed back to the original payment method (UPI account, net banking, or debit/credit card used during purchase).
• All approved credits are processed and transferred within 5 to 7 business days (depending on bank networks).
• An automated email transaction receipt is sent as soon as the transfer is processed.

Exceptional Circumstances

We understand that exceptional circumstances arise. In special cases, we may consider:

• Service unavailability for extended periods
• Technical issues preventing service access
• Billing errors or duplicate charges
• Unauthorized transactions

Contact our support team for special consideration in these cases.

Royalty Earnings

Important information about royalties:

• Royalties already earned are never refundable
• Unpaid royalties are transferred to your account
• Pending royalty payments are processed as usual
• We do not deduct refunds from earned royalties

How to Request a Refund

To request a refund:

Please include your registered email, subscription plan, and reason for refund in your request.