Privacy Policy Details

Types of Information Collected

We receive and process different categories of information that you supply to us, including:

• Personal identifiers such as name, email addresses, WhatsApp numbers, and office addresses.
• Transactional data and billing records (processed securely using authorized, PCI-DSS compliant payment gateways).
• Audio files, catalog cover artwork, release descriptions, and song metadata.
• Artist biographies, social links, and verification details.
• Visitor metrics, streaming counts, and dashboard interactions.

Processing & Data Usage

We process the details collected to support our distribution operations, including to:

• Publish your audio tracks to global music platforms (DSPs) automatically.
• Manage digital fingerprint claims and Content ID claiming on your YouTube files.
• Verify subscriptions, handle payments, and calculate weekly royalty payouts.
• Deliver technical assistance, account checks, and answer support inquiries.
• Communicate essential updates regarding system maintenance or billing.
• Optimize dashboard reports and customer navigation.

Security Safeguards

We maintain strict administrative and technical protection procedures to secure your credentials, such as:

• End-to-end encryption for metadata transfers using SSL/TLS protocols.
• Firewalled database storage with strict user credentials verification.
• System logs monitoring and periodic platform checks.
• Restricted internal access to artist database records.

Third-Party Disclosures

We do not rent or sell your personal details. We disclose necessary data to third parties solely to complete services:

• Authorized music platforms (such as Spotify, Apple Music, JioSaavn) to publish releases.
• PCI-compliant payment gateways to securely process fee transactions.
• YouTube (Google) to merge Official Artist Channels and run CMS claims.
• Judicial authorities if required by legal statutes or court orders.

Cookies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data in a portable format

Data Retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter. Financial records are retained for 7 years as required by law.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Last Updated: 2025